How to check a California sub's CSLB complaint and disciplinary history

Updated · HatBench

Short answer
  • A sub's CSLB record shows some complaints and legal actions, but disclosure is limited by law (B&P §7124.6). A clean record doesn't mean no complaints were ever filed.
  • Disclosed complaints are allegations. Complaints resolved in the contractor's favor aren't disclosed.
  • Citations show for 5 years after compliance, accusations that led to a suspension or stayed discipline for 7 years after settlement, and a revocation that wasn't stayed indefinitely, unless newer actions extend them.
  • Only construction-related civil judgments reported to CSLB appear, and arbitrations generally don't unless the contractor didn't comply.

Where to look

Look the sub up by license number on CSLB's Instant License Check. The license detail page carries notes about complaint disclosure and, where a licensee has disclosable actions, a link to them. Read the whole page, not just the status line.

The CSLB lookup also lets you search by a person's name. Searching the owner's or qualifier's name can show other licenses that person is listed on.

What the record shows

Under B&P §7124.6, CSLB makes public the date, nature and status of complaints that:

  • have been referred for accusation, or
  • were referred for investigation after staff found a probable violation and a supervisor reviewed it, where the conduct, if proven, would put the public at risk and could justify suspension, revocation or criminal prosecution.

CSLB has to state that a disclosed complaint is only an allegation. CSLB says the same on its own pages: the complaints disclosed are allegations at that point (CSLB). Complaints resolved in the contractor's favor aren't disclosed.

The license detail page also says only construction-related civil judgments reported to CSLB are shown, that arbitrations generally aren't listed unless the contractor fails to comply with the award, and that relevant information may be missing because of processing backlogs.

The terms you'll see

  • Letter of admonishment. A notice that a probable violation occurred. CSLB says it can be publicly disclosed for one year (CSLB terms); the statute allows one or two years from service (§7124.6(c)).
  • Citation. A written document listing a licensee's violations, usually with a civil penalty and/or an order to correct (CSLB terms). CSLB says a citation can carry a civil penalty of up to $30,000 depending on the violation; if the licensee doesn't comply, the license is suspended automatically, and if it's still unmet after 90 days, the license is revoked automatically (CSLB).
  • Accusation. A formal, public charging document filed through the Office of the Attorney General, which can lead to a hearing on revoking, suspending or restricting the license (CSLB terms).

How long things stay on the record

Under §7124.6(e):

  • Citations: from issuance until 5 years after the date of compliance, if no other disciplinary action is filed in that time.
  • Accusations that led to a suspension, stayed suspension or stayed revocation: from filing until 7 years after the accusation is settled, including any probation terms, if no other disciplinary action is filed in that time.
  • Revocations that weren't stayed: indefinitely.

If another action is filed during those periods, all of them stay disclosed as long as the newest one does. A citation also shows on any other license that lists the cited license's personnel of record as a qualifier, for the same period.

Civil judgments

Under B&P §7071.17, a licensee has to tell CSLB in writing about an unsatisfied final judgment within 90 days. If it doesn't, the license is suspended automatically on the date CSLB learns of the judgment. If it does, it has to file a bond large enough to cover the judgment (or a notarized agreement with the judgment holder), and the license is suspended if that doesn't happen within 90 days of CSLB's notice. The rule covers judgments substantially related to construction activities. A judgment can also show up as a pending suspension; see pending suspensions and class removals.

What the record doesn't tell you

  • Every complaint. Complaints that don't meet the disclosure rules, or were resolved in the contractor's favor, aren't shown.
  • Old actions. Once a disclosure period ends, the item comes off.
  • Private disputes. Unreported judgments, settled lawsuits and most arbitrations aren't there.
  • How the sub works on a job like yours. References and your own past jobs with them still matter.

How to use it, step by step

  1. Save a dated copy of the license detail page, including any disclosure page.
  2. Note the dates and status of each item: pending, resolved, the type of action and when.
  3. Ask the sub about it. One old citation that was paid and complied with is different from a pending accusation. Ask what happened and what was fixed.
  4. Check the people too. Search the owner's or qualifier's name for other licenses.
  5. Check the rest of the record: status, classification, bond and workers' comp. See how to check a CSLB license.
  6. Look again before each payment on a long job. A pending action can turn into a suspension.

Common questions

Does CSLB show every complaint against a contractor?
No. Under B&P §7124.6, CSLB discloses complaints referred for accusation, or referred for investigation after a probable violation was found and the conduct would put the public at risk. Complaints resolved in the contractor's favor aren't disclosed.
Does a disclosed complaint mean the sub did something wrong?
Not by itself. CSLB states that disclosed complaints are only allegations. Look at the status and the outcome, and ask the sub.
How long does a citation stay on a CSLB record?
Until 5 years after the date of compliance, if no other disciplinary action is filed in that time (B&P §7124.6(e)). Newer actions can extend it.
Are civil judgments shown?
CSLB says only construction-related civil judgments reported to it are shown. Under B&P §7071.17, a licensee that doesn't report an unsatisfied final judgment within 90 days has its license suspended automatically.
What is a letter of admonishment?
A notice that a probable violation occurred. It isn't a citation. CSLB says it can be publicly disclosed for one year; the statute allows one or two years.

General information for California contractors, current as of November 4, 2026. It isn't legal advice; rules change, so check the official source linked above.

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